Nowadays, organizations operate in a extremely dynamic environment and bear a remarkable responsibility to meet the changing needs of customers. Adapting to these changes and responding briskly to enhance organizational flexibility plays a key role in increasing customer satisfaction. Therefore, one of the essential requirements for modern organizations to develop their business is to have specialized and skilled human capital, as they play a significant role in achieving this goal. In other words, the human capital of any organization is the only asset that does not diminish in value over tim...
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